For me: Cancelling paid subscriptions should be as easy as subscribing. I hate the fact that they actively hide the unsubscribe option or that you sometimes should have to write an e-mail if you want to unsubscribe.

  • Overshoot2648@lemm.ee
    link
    fedilink
    arrow-up
    9
    ·
    5 hours ago

    The FTC under Biden was actually craking down on that. It was called the “Click to Cancel” rule, but that was literally a month before the election. :/

  • KombatWombat@lemmy.world
    link
    fedilink
    arrow-up
    10
    ·
    edit-2
    7 hours ago

    In the US, unsubscribing from email spam is legally required to be easy under the CAN-SPAM act. For paid subscription services, I believe they also are required to be as easy to leave as they are to join in the EU and California.

    Somewhat related, many dark patterns are treated like fraud.

    • Wiz@midwest.social
      link
      fedilink
      English
      arrow-up
      3
      ·
      4 hours ago

      Yes, but - in many of those contracts (particularly end-user license agreements) you agreed to them changing the terms of the contract. You also have an “out” - not using the product any more.

      You’re right though: it’s slimy. Anything slimy thing can be put into a contract!

      Source: I’m not a lawyer, but worked in an office with a lot of them, and worked with software license agreements in particular.

      • Lemminary@lemmy.world
        link
        fedilink
        arrow-up
        1
        ·
        3 hours ago

        I’m so curious now. Do you know how those apply? I mean, can they change the terms on you without notice or is that notice legally required? And say they want to feed all your data of however many years to AI. If you accidentally use it once, do they get permission for everything? What if you agree only because you want to delete your data?

        I have so many questions. lol

        • thermal_shock@lemmy.world
          link
          fedilink
          English
          arrow-up
          1
          ·
          2 hours ago

          You usually get an email saying something is changing. Problem is, you’ve already paid and if it’s a material change, now you have to agree to continue using your property. Sometimes you don’t get a notice and it’s a “software update” that now pushes ads onto a product you bought and are now shit outta luck since you can’t return it. Samsung and Roku are bad for this.

    • Higgs boson@dubvee.org
      link
      fedilink
      English
      arrow-up
      6
      ·
      edit-2
      7 hours ago

      There are a number of things that are legal here in the US, which would count as corruption in other places.

  • HubertManne@piefed.social
    link
    fedilink
    English
    arrow-up
    20
    ·
    12 hours ago

    Any type of exit fee like account closing. Any costs for leaving should be charges before leaving as part of business costs either at the start or part of monthly or whatever. Leaving should be free.

  • Libra00@lemmy.world
    link
    fedilink
    English
    arrow-up
    53
    ·
    15 hours ago

    Advertising. At what point did we as a society decide that it was perfectly acceptable for companies to manipulate us - especially children - into buying shit we don’t need and didn’t even want until the ad sold us on it? It’s fucking wild.

    • mic_check_one_two@lemmy.dbzer0.com
      link
      fedilink
      English
      arrow-up
      5
      ·
      edit-2
      10 hours ago

      Marketing wasn’t really a thing until sometime around the Industrial Revolution and post-WW1. Before then, we didn’t really have the capacity to produce more than what people needed. Marketing basically just consisted of “here’s my product, here’s why it’s superior to others.” But with the post-war boom and the rise in manufacturing, producers were suddenly able to out-produce the demand. So they invented marketing, to get people to buy things that they didn’t actually need. The idea of “create a problem so you can sell the solution” was born.

    • DirigibleProtein@aussie.zone
      link
      fedilink
      arrow-up
      21
      arrow-down
      2
      ·
      15 hours ago

      Adblocking feels to me like it should be illegal, but isn’t. I have adblockers on all my devices and haven’t seen an ad for years; it feels like a secret super power and stopped the web from looking like a trashy back alley.

      • harsh3466@lemmy.ml
        link
        fedilink
        arrow-up
        23
        ·
        14 hours ago

        I am always shocked when I have to use a browser without an ad blocker. How do people tolerate it?

        I mean, I get it. I know many people have no idea about adblocking, etc. But goddam. It’s so awful without it.

        • LandedGentry@lemmy.zip
          link
          fedilink
          English
          arrow-up
          10
          ·
          14 hours ago

          I love how I’ve lost all perspective on what a “normal” ad is. Whenever I see one I’m often either super confused at the approach or it’s so bland I just don’t care. Once you stop seeing them routinely they feel so ridiculous

          • Cousin Mose@lemmy.hogru.ch
            link
            fedilink
            arrow-up
            1
            ·
            10 hours ago

            I’m in the same boat, but you also have to remember that blocking ads typically involves blocking tracking too. You’re right they the ads are much more bland or misdirected but that’s because there’s little to no targeting data (probably just your IP address).

            • LandedGentry@lemmy.zip
              link
              fedilink
              English
              arrow-up
              2
              ·
              9 hours ago

              I’m mostly talking about the stuff I see on a TV when I’m in a waiting room or an airport or something

          • harsh3466@lemmy.ml
            link
            fedilink
            arrow-up
            3
            ·
            14 hours ago

            Right! It’s kinda wild when you do see them. I always equate it to the feeling of being in a casino.

            What really throws me is tv commercials. When I do see one, like in a waiting room or something, all I can think is, “people fall for this?”

            • LandedGentry@lemmy.zip
              link
              fedilink
              English
              arrow-up
              7
              ·
              edit-2
              12 hours ago

              They usually depend on just making you remember them (the most extreme example I can think of is the “I’m on a horse” old spice ad from like 15 years ago, which admittedly is very clever/funny/well executed), regardless of the message or context. They just want brand recognition a lot of the time. You’re at the supermarket, you see 10 of basically the same cereal, but this one brand of cereal feels more legit or just “draws you in” because of a subconscious association. In that way unfortunately it works most of the time, especially if you don’t have a strong opinion on a product.

      • CanadaPlus@lemmy.sdf.org
        link
        fedilink
        arrow-up
        2
        ·
        edit-2
        13 hours ago

        It’s weird they don’t put more effort into stopping them, TBH. I’ve heard it’s because they’d rather collect extra analytics than do any foolproofing that might interfere with it.

    • Freshparsnip@lemm.ee
      link
      fedilink
      English
      arrow-up
      5
      ·
      12 hours ago

      And the fact that a lot of children’s TV shows are nothing but thinly veiled toy commercials. Hilariously parodied in Dinosaurs

    • greenskye@lemm.ee
      link
      fedilink
      English
      arrow-up
      3
      ·
      12 hours ago

      Ordered food at Sonic on their app. After I ordered, it popped up with ads for travel, various credit cards, etc. Completely crazy to me that they’re triple dipping on monetization now (sell me food, sell my data and then sell me other shit while trying to sell me food.)

    • CanadaPlus@lemmy.sdf.org
      link
      fedilink
      arrow-up
      3
      ·
      edit-2
      14 hours ago

      It happened gradually, like frogs in a kettle.

      When it was just a guy putting up a sign in front of his smithy it was kind of harmless. Ditto for having a single text-only paper ad for people who are new to town. But, it was a slippery slope.

  • Kookie215@lemmy.world
    link
    fedilink
    English
    arrow-up
    73
    ·
    17 hours ago

    Corporations that don’t pay taxes being allowed to make millions in profit while their employees qualify for welfare because they pay them so little.

    • slazer2au@lemmy.world
      link
      fedilink
      English
      arrow-up
      15
      ·
      15 hours ago

      What’s worse is those same organisations get corporate welfare (tax breaks) but fight tooth and nail to prevent their workers from getting it.

    • NotAnotherLemmyUser@lemmy.world
      link
      fedilink
      arrow-up
      15
      ·
      16 hours ago

      They should just make it so that whatever they announce as their “earnings” to their stockholders should also be the amount that they are taxed for.

  • Libra00@lemmy.world
    link
    fedilink
    English
    arrow-up
    30
    ·
    15 hours ago

    EULAs that say ‘using this <whatever> indicates your acceptance of these terms’. Seems like it ought to be illegal but it’s super common.

      • Wiz@midwest.social
        link
        fedilink
        arrow-up
        1
        arrow-down
        1
        ·
        4 hours ago

        It kinda does make it legal. If you don’t agree to the terms of the product, then you are using it illegally. It sucks, but that’s where the law is. I am typing this on a Linux laptop in Firefox, but those have terms and conditions, too!

        • stoy@lemmy.zip
          link
          fedilink
          arrow-up
          1
          ·
          4 hours ago

          That depends on the location/jurisdiction, but I do have a hard time believing that any court would uphold a EULA stating that you have to cook dinner for any Microsoft employee that happens to request it, just because to installed Windows 11.

          • CheeseNoodle@lemmy.world
            link
            fedilink
            English
            arrow-up
            2
            ·
            1 hour ago

            I believe a fair number of juristictions also invalidate any EULA that’s only viewable after you’ve purchased a product so most software EULAs are worth less than toilet paper anyway.

      • CanadaPlus@lemmy.sdf.org
        link
        fedilink
        arrow-up
        2
        ·
        edit-2
        11 hours ago

        You know, I’m not actually sure how binding it is exactly, aside from not totally. It must do something or they wouldn’t bother getting pretend consent.

  • hedgehogging_the_bed@lemmy.world
    link
    fedilink
    arrow-up
    35
    ·
    16 hours ago

    Biden administration was working on making that unsubscribe bullshit illegal last year. But then Trump so those tactics will probably be mandatory pretty soon…

    • LandedGentry@lemmy.zip
      link
      fedilink
      English
      arrow-up
      3
      ·
      14 hours ago

      I thought that happened? I’ve noticed unsubscribing is generally like 2 clicks now. I almost always see a link at the bottom of emails.

      • Overshoot2648@lemm.ee
        link
        fedilink
        arrow-up
        1
        ·
        5 hours ago

        Click to Cancel was put in as a rule, but it requires active enforcement. It also had a 180 day grace period from last October, so it hasn’t even gone into effect yet.