Wow you get to phone yours? We get an awful convoluted website where you have to type in all your details every time, including pointing on a diagram of a person where it hurts and explaining the problem. It takes forever to fill out and you submit it and then wait however long they want to triage you. Tbf if it’s fairly urgent they are fairly quick but it’s the worst experience when you’re sick.

Then maybe you get a phone call with a doctor who basically just tells you to wait and maybe they prescribe something which then the local pharmacy won’t have in stock. Contact your doctor again to get it changed to something else? Good luck! Many days later you get your prescription after you finish needing it.