• wizardbeard@lemmy.dbzer0.com
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      13 hours ago

      I’ve had to be very direct with my family that I don’t fix computers (anymore, I used to do remote and hands on helldesk), I fix the deeper kind of stuff that keeps email working for an entire company, or makes sure new hires can log in to work stuff.

      • Bob Robertson IX @discuss.tchncs.de
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        13 hours ago

        I’m an IT manager and today I had the director of HR bring me her new iphone asking if I can help her set it up. Um, no… first, that isn’t my job, and second, I have no idea how to setup an iphone. I assume it’s an easy process but I’ve never done it before and have more pressing matters to attend to instead of fiddling with her new phone.

        • wizardbeard@lemmy.dbzer0.com
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          10 hours ago

          Lol, been there. But my former CTO had one that I think takes the cake:

          My (now former) CTO showed up to a C-suite/executive meeting shortly after he joined the company and they asked him to sort out the fucking A/V setup (read: projector, computer to put the slideshow on, clicker to advance the slides, hooking it all up, etc). In a hotel conference room that was “bring your own hardware”. With no warning.

          And these chucklefucks expect perfection. We must have burned over a million on the executive conference room at our HQ. “The camera that automatically zooms into who is speaking isn’t fast enough at changing targets” type shit.

          We’re a company of over 4000 employees. Every single C-suite/executive meeting before then they would book one of the senior members of our in-person internal tech support team for support for that shit, so they should have known better.

          It wasn’t some joking hazing thing either. They legitimately just hadn’t fucking planned for how they were going to present their slideshow at this off site location and expected the CTO to just magic it together. Why they needed to do it offsite when they had a fancy ass overly expensive room built for conferences at the HQ? No fucking clue.

          The things that come out at tech division happy hours are wild once the higher ups get a few drinks in them.

          • mic_check_one_two@lemmy.dbzer0.com
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            6 hours ago

            They legitimately just hadn’t fucking planned for how they were going to present their slideshow at this off site location and expected the CTO to just magic it together. Why they needed to do it offsite when they had a fancy ass overly expensive room built for conferences at the HQ? No fucking clue.

            I work at a place with a banquet room, and consistently ask myself the same question. So many corporate meetings that show up with basically zero plan. I’ve had to tell clients “no” when they asked last minute if we could put up a projector and screen.

            Sorry brotato, you should have mentioned the need for a projector during any of the six emails where I specifically asked if you needed a projector. The projector is already in use across the building; you said you didn’t need it six times, so we rented it to a different client instead. And even if it were available, that shit takes two people and fifteen minutes to put up. And I know you aren’t going to crawl around on the floor in your suit to help snap it together, so it’s just me here. And I’m not doing it by myself. So the answer is no, you can’t use our projector and screen at the last minute.

      • jimmux@programming.dev
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        10 hours ago

        I wish. When I tell people I’ve been exclusively using Linux for more than 10 years they give me a blank look then repeat the question.