Early on a Saturday morning in April, Akara Etteh was checking his phone as he came out of Holborn tube station, in central London.
A moment later, it was in the hand of a thief on the back of an electric bike - Akara gave chase, but they got away.
He is just one victim of an estimated 78,000 “snatch thefts” in England and Wales in the year to March, a big increase on the previous 12 months. The prosecution rate for this offence is very low - the police say they are targeting the criminals responsible but cannot “arrest their way out of the problem”. They also say manufacturers and tech firms have a bigger role to play.
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Then, in May, just over a month after the theft, Akara checked Find My iPhone again - his prized possession was now on the other side of the world - in Shenzhen, China.
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It is not uncommon for stolen phones to end up in Shenzhen - where if devices can’t be unlocked and used again, they are disassembled for parts.
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In the moments after Akara’s phone was stolen, he saw police officers on the street and he told them what had happened. Officers, he said, were aware of thieves doing a “loop of the area” to steal phones, and he was encouraged to report the offence online, which he did. A few days later, he was told by the Metropolitan Police via email the case was closed as “it is unlikely that we will be able to identify those responsible”.