Fontasia@feddit.nl to A Boring Dystopia@lemmy.world · 1 year agoFirst Horizon Bank system detects when a call center worker was on the brink of "losing it" and plays an AI-made montage of family photos set to their favorite song to calm them down.www.bloodinthemachine.comexternal-linkmessage-square45fedilinkarrow-up1363arrow-down13file-textcross-posted to: technology@lemmy.ml
arrow-up1360arrow-down1external-linkFirst Horizon Bank system detects when a call center worker was on the brink of "losing it" and plays an AI-made montage of family photos set to their favorite song to calm them down.www.bloodinthemachine.comFontasia@feddit.nl to A Boring Dystopia@lemmy.world · 1 year agomessage-square45fedilinkfile-textcross-posted to: technology@lemmy.ml
minus-squareTh4tGuyII@fedia.iolinkfedilinkarrow-up8·1 year agoHonestly that doesn’t sound much better - essentially whitewashing the vocals of call centre employees to make them sound more pleasant to horrible customers
minus-squareandrew_bidlaw@sh.itjust.workslinkfedilinkarrow-up2arrow-down1·1 year agoA happy voice tells the customer to take the plugged in product with them once they want to take a bath.
Honestly that doesn’t sound much better - essentially whitewashing the vocals of call centre employees to make them sound more pleasant to horrible customers
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No cap, I’d use that.
A happy voice tells the customer to take the plugged in product with them once they want to take a bath.