I tried testing a movie from my home server in plex through firefox and repeatedly got this message, even after reloading.

I knew that they had paywalled the apps on mobile and streaming from outside the network but now they have also blocked watching your own movies through your own hardware.

I do get the point that making software should be able to sustain people but I dont see the move of plex as a fair thing to do. Yes, they have made great software but taking your home server hostage feels like the wrong move.

Even a pop up that says “we need you to donate please” would have been fine. make it pop up before every movie, play donation ads before any movie but straight up disabling the app is kinda cruel.

Anyway, i have switched to jellyfin and it is insanely good. please give it a try. you can run it alongside plex with not issues (at least i had none) and compare the two.

In any case, good luck. Let me know if you need help.

  • rumba@lemmy.zip
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    2 hours ago

    It’s pretty rare that a company starts taking away free features and doesn’t end up fucking payers in the end.

    The biggest bar to Jellyfin is TV clients, the second biggest is security.

    TV clients can be fixed with a one-time purchase of a $20 android TV stick. If viewing your familys ARR content isn’t worth $20 you probably don’t need to do it anyway.

    Security for remote streaming is a harder thing to handle. Most people are capable of port forwarding, But just hanging a smallish public project out there in the open is always a dicey proposition. It honestly needs real fail2ban, probably SSL, 2FA and password complexity requirements.

    We could probably make a jellyfin helper container to handle some of this. Walk people through Let’s Encrypt, dynDNS, port forwarding tests, add fail2ban with a firewall, maybe even slap suricata in it.

    We need to convince the project to add 2FA and password complexity requirements.

    I don’t know guys what do you think is it crazy? does it make sense? Would anybody actually use it?

    • ipkpjersi@lemmy.ml
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      Security for remote streaming is a harder thing to handle. Most people are capable of port forwarding, But just hanging a smallish public project out there in the open is always a dicey proposition. It honestly needs real fail2ban, probably SSL, 2FA and password complexity requirements.

      Yeah.

      It’s tough because I get they’re an open-source project, and they’re volunteers, but at the same time, security is something that should be the highest priority.

      Though, you could just make it so that it’s not accessible via WAN and instead has to go through a VPN, though that’d make it harder to share with others.

    • rollerbang@lemmy.world
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      1 hour ago

      I access my stuff via VPN. As for sharing with others, I simply don’t do that. VPN is still an option though. Or temporary client whitelisting, etc.

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      1 hour ago

      As someone who is … lazy and took advantage of some Amazon Black Friday Fire TV stick deals, and who doesn’t want to drop the $200 for a Shield:

      Any Android sticks/players you might recommend?

      • XannyDevito@lemmy.dbzer0.com
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        8 minutes ago

        The Onn dongles from Walmart are probably the cheapest. The firestick should work fine and there are also Chromecasts from Google.

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      42 minutes ago

      You can address the 2fa by putting it behind something like authelia, but still, the project needs to step it up

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        21 minutes ago

        I thought that you can still access media directly via the URL without any authentication, how would authelia change that?

    • haui@lemmy.giftedmc.comOP
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      I think you make a hugely important point and I would definitely use it and I might even be able to help making it.

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    5 hours ago

    Old news, but time for Jellyfin. I made the switch a couple months ago. Some minor teething issues, but better, IMO, especially now as my family all have LDAP users and that just works.

    • haui@lemmy.giftedmc.comOP
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      4 hours ago

      awesome. thanks for chiming in. I will have to check how to do external streaming without opening my network up to the world (metaphorically).

      • fmstrat@lemmy.nowsci.com
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        Can your router open ports from a hostname vs an IP? If so, clients could run dynamic DNS.

        WG client side isn’t really that hard, though. All the fam run WG 24/7 on devices, and only traffic for the internal network goes through it.

      • Sgt_choke_n_stroke@lemmy.world
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        1 hour ago

        I used synology and reverse proxy. It was pretty easy to set up. The tricky part was going into jellyfins setting and connecting your reverse proxy to the path you made.

        Overall my kids and family can now access it anywhere.

        • haui@lemmy.giftedmc.comOP
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          3 hours ago

          Thats not what I meant. I of course have wireguard set up for administration and my own streaming needs. But friends of mine who were able to use plex by just making an account but now they cant because of course there is no relay server etc. I’ll have to think of a way to make it available to them (easily!) without putting my network at risk.

            • haui@lemmy.giftedmc.comOP
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              2 hours ago

              That is pretty much how I imagined it. Sadly, its A TON of work. I have most of this set up in many VPSs for both me and customers (with other services of course) and I can imagine its probably the best solution. I still hate my life when thinking of implementing it. :D I bet its gonna be easier than I think but you may get my point here. Thank you very much for sharing.

          • Vanilla_PuddinFudge@infosec.pub
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            3 hours ago

            Mine is public, but I block every state but the one all of my users live in(family) and I never get unwanted visitors. Couldn’t say the same if I lived in NY or CA.

            If they have static IP addresses, you may be able to whitelist them in your proxy, or maybe there’s some sort of dyndns client/relay software you can run if their ips change.

            • haui@lemmy.giftedmc.comOP
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              2 hours ago

              yeah, thanks. but thats not gonna work for me. i live in a big city and none of us (me and my server included) have static IPs nor am I gonna get them (at all) and I dont want to pay for them either (because ISPs here want you to pay for them). in any case, thanks for trying to suggest something. it might help someone else who has a different setup. :)

  • HiTekRedNek@lemmy.world
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    Access via IP address and not the name. I’ve been having to do it that way for several days now, too.

    Edit to add: It’s due to a change I made in my OpnSense setup. I restored a ZFS snapshot and it’s working again as it should.

    • haui@lemmy.giftedmc.comOP
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      6 hours ago

      So its a thing. Very interesting. Thanks for confirming. Have you tried jellyfin? i switched now and it works great.

      • HiTekRedNek@lemmy.world
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        6 hours ago

        I’m the only one in my family who accesses it on the web player, and the other ways still work fine.

        I’m not breaking something for the other two users in my household because of my own convenience.

  • ÚwÙ-Passwort@lemmy.world
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    10 hours ago

    Welp, i killed mine yesterday as it wouldnt let me stream while offline. Modem died so no Internet for me. Why do i have everything local if it dosent work while offline…

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    16 hours ago

    Every non-Free Software will betray you eventually. It’s only a matter of time.

    • Retro_unlimited@lemmy.world
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      I just wonder if plex will ever sell the list of movies and IP address of everyone. Many people have the ARRs to auto download, even stuff still in theaters. What good is a VPN when plex knows your email and IP.

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        Honestly, I’d be rather shocked if this wasn’t already the case.

        Moreover they probably have a database of everything you’ve ever watched and your IP and email address, just waiting to be leaked to the internet through sale or ransom.

    • pwnicholson@lemmy.world
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      13 hours ago

      I thought free software was when you were the product and non-free software actually supported developers.

      Or do you mean non-OSS?

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          8 hours ago

          I thought we switched to libre for that definition and since then used free only as in free beer.

          • MouldyCat@feddit.uk
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            I thought we switched to libre

            Maybe some people did. Thing is there’s a whole rest-of-the-world out there, and they didn’t necessarily get the memo or are happy with the existing way.

          • DefederateLemmyMl@feddit.nl
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            7 hours ago

            Libre (from French) is sometimes used to solve the ambiguity of the word free in the English language, but it sounds kinda awkward in English and there’s certainly no consensus that this should be the official replacement, or that the term free even needs replacement.

            Furthermore, the FSF who originally came up with the idea of “free software” still exists and is still called the Free Software Foundation, though Stallman uses both terms interchangeably.

      • Ephera@lemmy.ml
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        12 hours ago

        Yeah, the wording is confusing. A long time ago, there was no paid software, there was only software where you got the source code and other software where e.g. it was pre-installed on some hardware and the manufacturer didn’t want to give the source code.

        In that time, a whole movement started fighting for software freedom, so they called their software “free”.

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    17 hours ago

    In this thread:

    1. An OP that doesn’t understand how their network is working
    2. People rushing to suggest a solution that they fawn over because it’s open source. I have yet to see anyone recommend Emby.
    3. “Tailscale will solve all your problems!” Great - how do I make that work on an LG TV that’s 100 miles away?
    • kieron115@startrek.website
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      Seriously. I hate when people assume default settings are the only option. You don’t even need a Plex account to set up Plex. It will just be less seamless and user friendly. Never adopt the server, configure these via localhost (ssh tunnel works) and then set up your networking. Don’t even need to update it, it will run for as long as the database stays stable. Which should be years or more.

    • smiletolerantly@awful.systems
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      2 hours ago

      Actual answer for 3:

      • put jellyfin behind a proper reverse proxy. Ideally on a separate host / hardware firewall, but nginx on the same host works fine as well.
      • create subdomain, let’s say sub.yourdomain.com
      • forward traffic, for that subdomain ONLY, to jellyfin in your reverse proxy config
      • tell your relatives to put sub.yourdomain.com into their jellyfin app

      All the fear-mongering about exposing jellyfin to the internet I have seen on here boils down to either

      • “port forwarding is a bad idea!!”, which yes, don’t do that. The above is not that. Or
      • “people / bots who know your IP can get jellyfin to work as a 1-bit oracle, telling you if a specific media file exists on your disk” which is a) not an indication for something illegal, and b) prevented by the described reverse proxy setup insofar as the bot needs to know the exact subdomain (and any worthwhile domain-provider will not let bots walk your DNS zone).

      (Not saying YOU say that; just preempting the usual folklore typically commented whenever someone suggests hosting jellyfin publicly accessible)

      • AtariDump@lemmy.world
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        4 hours ago

        Where do I find Wireguard for my LG TV?

        You can’t expect my relatives living 100+ miles away to start monkeying around with their router. That be like asking you to set the spark plug timing correctly using a timing gun.

        • HiTekRedNek@lemmy.world
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          Did you even read the link? You don’t need it on every device. It’s not really that difficult to understand.

          I AM A 48 YEAR OLD FORMER FUCKING TRUCK DRIVER FOR FUCKS SAKE, and yet, I still managed to set up tailscale on my phone and a computer, and then access my stuff that ISNT running tailscale in any way, shape or form, from my phone, simply because I decided to figure it the fuck out.

          Stop being so damned lazy.

          I am so fucking tired of this “cater to the lowest common denominator” bullshit.

          • AtariDump@lemmy.world
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            3 minutes ago

            Stop being so dam lazy and do all the things you pay someone else to do.

            Mow the lawn. Fix the plumbing. Run new electrical. Neuter the cat. Clean your teeth. Do your taxes.

      • AtariDump@lemmy.world
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        Thanks.

        One of my pet peeves is when people immediately jump to whatever their fanboy program of choice is regardless of if it’s actually the right program to run in the situation given.

        • spaghettiwestern@sh.itjust.works
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          It’s not a cake walk, but I’ve something similar for a friend who can barely turn on his PC.

          The OpenWRT router was fully configured before shipping it to him and the existing router’s needed Wireguard port was opened by me using the Comcast Android app. All he had to do was connect his TV to a new wifi network. That wasn’t easy, but he ultimately succeeded.

          • AtariDump@lemmy.world
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            49 seconds ago

            Ok, so you didn’t walk someone through it; you shipped them something preconfigured.

            That’s not going to scale as I share out my server.

    • tabular@lemmy.world
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      1. Open source has high immunity to devs making changes at the expense of user for their benefit because anti-features can be removed. Recommending another proprietary alternative here would be like saying they aught to leave an abusive partner but then recommend someone with the same red flags they had.
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        15 hours ago
        1. It’s also the most complex to set up, and for many people the threshold is “walking your tech-illiterate mother-in-law through side loading it over the phone, because she lives 100 miles away… She’s afraid to touch her computer for anything except email and Facebook. And then resetting her password every 30 days, because she keeps locking herself out of it.” Suddenly the “just fucking sign into Plex and it automatically discovers your server” option becomes a lot more appealing.
        • loutr@sh.itjust.works
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          5 hours ago

          My tech-illiterate mom uses my Jellyfin instance with no issues. I sent her a link to the app store, her credentials, my server’s hostname and that was it. And once it’s set up, Jellyfin is much more straightforward to use than Plex.

          Sure Jellyfin has issues and doesn’t support as many types of devices, but Plex is far from perfect. I use it like twice a year, and the UI gets more and more confusing with each update IMO.

          • mic_check_one_two@lemmy.dbzer0.com
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            40 minutes ago

            Jellyfin doesn’t have an app on every App Store. On some, you have to sideload it, by enabling developer mode and connecting to a PC that is running an App Store server. Then the TV downloads it from the PC.

        • AtariDump@lemmy.world
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          15 hours ago

          Jellyfin is the most complex to set up, right? (Just making sure I’m reading this correctly)

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            To set it up “correctly”, yes. It’ll require owning your own domain, being able to configure it properly (with either a static IP, or DDNS to point to your server at home), knowing how to automate https certificate refreshes, and a few other things. Plex just requires forwarding a port in your router.

              • mic_check_one_two@lemmy.dbzer0.com
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                7 hours ago

                Lots of those issues have been blown out of proportion, and would never be a real concern for the “just a dude running a server in his closet for his friends” setups. Which, to be clear, is the vast majority of setups.

                For instance, virtually all of the worst issues require that the attacker already has a valid login token. So unless they stole your buddy’s credentials, the only one to truly worry about would be your buddy directly. But yes, Jellyfin has some gaping holes, and letting it touch the WAN at all is always a risk. You’re giving attackers a new potential vector of attack that didn’t exist before, so that’s worth noting.

            • RaccoonBall@lemm.ee
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              13 hours ago

              I thought self hosting was about learning networking basics like DNS and setting up let’s encrypt.

              So much whining in here about the most simple stuff being too complex.

              • mic_check_one_two@lemmy.dbzer0.com
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                9 hours ago

                I disagree; Self-hosting is for a variety of things, and plenty of people (in fact, I’d say probably the majority of Plex users) just want to be able to pirate Netflix without a ton of setup.

                Is learning some networking inevitable? Yeah, probably. But I also think this xkcd is apt. The reality is that what may be simple for you and me actually requires a lot of studying for a complete novice. Plenty of people will need to google what a port is, let alone how to forward one. And that’s assuming they even know the word “port” to google. Plenty of people won’t even know where to start.

                And true novices are hopefully going to be extremely wary of any info they find online. It’s easy to fuck something up without even realizing it, and leave your entire system exposed; especially when the braindead “lol just forward your Jellyfin port and use your public IP” advice is posted somewhere in every single advice thread.

            • AtariDump@lemmy.world
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              13 hours ago

              Right.

              Even though I could do those things, I just want something that works.

              Plex (or even Emby) fits that request.

              Plus they both have an AppleTV app for fee that doesn’t suck.

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        Welcome to “People rushing to suggest a solution that they fawn over because it’s open source.”

        How do you personally 100% beyond a shadow of a doubt know that Jellyfin is the right solution? Why not a VPN, shared folder, and VLC? What about running a DNLA server?

        Edit: All of you downvoting don’t know; and it makes you salty.

          • AtariDump@lemmy.world
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            4 hours ago

            How do I load and configure Tailscale on my TCL Roku TV?

            This is an answer im looking for.

            • surewhynotlem@lemmy.world
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              4 hours ago

              Natively, you can’t. Hackishly, you could put a small VPN capable router in front of it that would manage the connection.

              That’s according to Dr Internet, so I haven’t tried it, but it seems very likely to be accurate.

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      I’ll add to #2 (IDK if it’s open source, though):

      Give Stremio a try. Once you set it up (basically just add the Torrentio plug-in then whatever content catalogs you want), the workflow is much better and simpler than Plex.

      You just browse it like Netflix: see something you want to watch, select it with your remote, then stream it immediately. No server to run, you don’t have to build libraries, you don’t even have download the content beforehand. Just select and watch. Could not be easier.

      • Decq@lemmy.world
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        I always see people advocate for Stremio. But my experience was always very mixed. Half the time it would just buffer all the time. I guess it’s s my own fault for having little interest in the latest Marvel/Hollywood movies, but alas. I way more prefer my jellyfin/jellyseer/arr stack. Once it’s available I’m (99%) sure it works from everywhere in the world.

      • neomachino@lemmy.dbzer0.com
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        11 hours ago

        Is Streamio considered safe/private? I remember looking into it a while back and saw something about needing an account on their servers or something.

        I used Kodi with addons for ages but switched to jellyfin because kodi felt too clunky and slow for my wife.

        • Psythik@lemm.ee
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          I’m not the person to ask this kind of question to. I use DNS-level tracking protection in my router (via NextDNS), but I’m not a privacy expert.

          If you’re living in a country where censorship is a thing and/or privacy is of upmost importance, then you should still use a VPN in addition to a Debrid service with Stremio. Or you can nix the Debrid and just use a VPN if you don’t mind more buffering and all the downsides that come with torrents. (VPNs can be setup to run on a TV through DNS settings either on your router or TV itself, though this may not be 100% secure. Again, I’m not an expert.)

      • AtariDump@lemmy.world
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        15 hours ago

        Is it torrenting in the background? Because, if it is, then you need a VPN and I don’t know how to set one up on my LG TV. Would you happen to have a guide?

        • Psythik@lemm.ee
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          If you live in an area where you need a VPN to keep your ISP off your ass, well you’re in luck because the Torrentio plug-in is compatible with Debrid services (Real-Debrid is a good one). They’re cheaper than a VPN (less than €3/mo) and get you direct downloads which ISPs don’t care about since you’re not distributing files like you would with a torrent client. What’s nice is that they work with any torrent—not just video—so you can download wherever you want at 1gbps speeds so long as the torrent has at least one seed. Since you’re not actually interacting with the torrents themselves, there’s no need for a VPN.

          Setup is easy. The only thing you need to do is install the Stremio app on your TV, then open it and install the Torrentio plug-in. From there you configure your preferences like preferred resolution, language, etc, enter your Debrid service credentials if you have them; after that you install additional plug-ins for the kind of content you want. I’d recommend starting off with the Streaming Catalogs (lists popular content from Netflix, Amazon, Disney HBO, etc.)and Trakt.tv plug-ins (recommends content based on your viewing habits). There’s also plug-ins for anime if that’s your thing. Once you install the plug-ins you like, the only thing left to do is pick something to watch and enjoy. :)

          You can also download the Stremio app to your phone and configure everything from there if you don’t want to fumble with doing all of this with the TV remote. I’d recommend doing it this way so that all you have to do on the TV is fire up the Stremio app and enjoy.

          • Rikudou_Sage@lemmings.world
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            8 hours ago

            If you live in an area where you need a VPN to keep your ISP off your ass

            Uploading copyrightes material is illegal pretty much everywhere I know of.

            • Chewy@discuss.tchncs.de
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              8 hours ago

              Many places don’t enforce those laws for simply torrenting.

              Some countries (US) ask the ISP to send warning letters and might disable the internet. In other countries law firms get personal details from the ISP and send a costly letter of a thousand Euro for a single infraction like in Germany.

              • Rikudou_Sage@lemmings.world
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                8 hours ago

                That’s true, but ISPs have logs. And if something happens that makes the police change their mind about enforcing the law, you might be fucked, retroactively.

  • James R Kirk@startrek.website
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    20 hours ago

    Jellyfin is great, but in defense of Plex, they announced that remote streaming would require one of the two parties to have a Plex pass was coming back in March so I don’t know if it’s fair to say they are holding anything hostage.

    • ThePowerOfGeek@lemmy.world
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      I started down the Jellyfin path after they made that announcement. It’s super easy to install, and in many ways the UI is nicer than Plex. But I ran into challenges getting my server safely accessible for users outside my LAN. And I haven’t had the time to look into that further.

      Would be great if there was a clean, easy way to set up the webserver portion so it’s as easy to share content entirely as Plex. But I get they are a volunteer project with a lot on their plate.

          • Droolio@feddit.uk
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            3 hours ago

            announced

            What announcement? There’s been a new Personal Plus plan around for several months already - introduced without much fanfare, and simply brings the user count from 3 to 6 for a fixed small fee. Presumably this is due to feedback from personal users wanting to contribute something other than nothing.

            Where do you see the free Personal plan has changed at all?

          • HyperfocusSurfer@lemmy.dbzer0.com
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            9 hours ago

            It’s kinda the same as it was before, as far as I can see, for the personal plan. Looks like they’ve just added more the ability to add more than 3 users for a fee.

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            Took a quick look at the free tier,

            • 3 users
            • 100 devices
            • Basically all tailscale features

            That seems pretty reasonable to me. Main account and two accounts to share. With just friends and family, I doubt most people will reach the 100 device limit.

            • morriscox@lemmy.world
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              13 hours ago

              Creating a tailnet using a custom domain is considered for business use.

              Well, that sucks for me. I was planning on using my domain name.

              • Droolio@feddit.uk
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                3 hours ago

                custom domain

                From what I gather, this refers to the email address you sign up with.

                If you use something like a non-gmail email address when signing up, it starts you off on the business plan with a trial (which you can instantly change to free). (Note: they’re gonna change this auto-detection thing with shared domains soon due to a security hole.)

                I believe you can still use a custom domain (instead of the randomised *.ts.net provided one) with DNS lookups in your tailnet, on the personal (free) plan.

              • death916@lemmy.death916.xyz
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                10 hours ago

                The tailnet domain doesn’t really matter that much if you have your own. I just use tailscale IP for everything that’s not in adgaurs with a host name already

          • Jason2357@lemmy.ca
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            14 hours ago

            I’m willing to recommend Tailscale because I run headscale and it does basically everything a selfhoster needs. When the free version is passable, it’s harder to enshitify the commercial version.

        • AtariDump@lemmy.world
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          17 hours ago

          That’s great until you try and get it working on your <insert person here that doesn’t live with you>’s TV via their streaming device.

      • sudo@programming.dev
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        16 hours ago

        But I ran into challenges getting my server safely accessible for users outside my LAN

        FWIW:

        1. vps + domain (optional?)
        2. connect vps to home server with wireguard (eg Tailscale)
        3. reverse proxy on the VPS forwarding to jellyfin (eg Caddy)

        Obviously not as trivial or seamless as Plex. Also I wouldn’t try to complicate this setup by using docker for everything. But once its up you can basically host whatever you want on the WAN from your LAN.

        • foggenbooty@lemmy.world
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          54 minutes ago

          What added security do you get by using a VPS besides obscuring your home IP? I can definitely see benifits to not leaking your home address, but otherwise the reverse proxy and wireguard tunnels don’t actually add any increased security for the extra steps. You could just host a reverse proxy at home, and any flaws Jellyfin could have in their app would still be exposed.

          I’m not knocking your solution, I’m just in a similar place and considering if I want to go through the extra hurdle for a VPS if I don’t need one.

      • LandedGentry@lemmy.zip
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        The safe usage outside of my network has always been a sticking point as well. I run it locally but my Plex server is in used by several of my family and friends, as well as my wife who is not as tech savvy, so having her run jellyfin on everything is really not fair. Especially when we have young children. She doesn’t really have time to troubleshoot, she needs things to kind of work on command.

    • hedgehog@ttrpg.network
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      17 hours ago

      If they’re calling it remote streaming when you’re on the same (local) network, that’s not exactly intuitive. I’d say OP’s phrasing was fair.

        • Opisek@lemmy.world
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          Just because the destination IP address is not a LAN address? That’s not misconfiguration, that’s a legitimate use of NAT reflection/loopback. If that’s how it determines who is streaming remotely then just run it behind nginx that forgets to set the correct headers.

          Edit: Apparently Plex centrally relays all the traffic? Self-hosted my 🍑, it’s not self-hosted if you need to rely on their server.

          • amorpheus@lemmy.world
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            7 hours ago

            It doesn’t relay all traffic, that’s a fallback if a connection can’t be established.

              • hedgehog@ttrpg.network
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                16 hours ago

                OP is also in the allegedly ultra rare camp of “successfully configured Jellyfin and lived to tell the tale.” Not what I’d expect of someone unable to configure Plex correctly. I’ve not set up a Plex server myself but my guess is it wasn’t clear that it was misconfigured - it did work previously, after all.

                • Nibodhika@lemmy.world
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                  9 hours ago

                  I can’t speak for OP, but I self host lots of stuff, have literally dozens of services running, have an Ansible repo to manage it all and routi some stuff through a VPS, not to mention my day job has included managing services in one way or another for a long while. This is to say, I know what I’m doing. I couldn’t setup Plex to work the way I wanted to, they expect it to run in a docker with network set to host mode, I couldn’t find any way to tell Plex that my living room TV was in the same network, it just wouldn’t accept any connections as local. I know I shot myself in the foot here by not letting it run with network on host mode, but I shouldn’t have to, the port was exposed, I could reach it through the local network IP, but I wasn’t able to stream any content locally.

                • gdog05@lemmy.world
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                  14 hours ago

                  Well, with Plex constantly changing allowed abilities and such, it seems to me that this is the expected outcome.

    • haui@lemmy.giftedmc.comOP
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      19 hours ago

      Yeah, there is no defence on enshittification, sorry. I have jellyfin now. Its also not remote which makes this a huge dick move too.

          • haui@lemmy.giftedmc.comOP
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            7 hours ago

            I have it set up in a way. That does not make it wrong. This is an option that plex gives you without warning so its their problem in the first place. They also just paywalled that feature that worked for years and they’re not considering the consequences or they dont care. The least they could have done is put a link “if youre seeing this on your home network, you need to do THIS.”

            • FreedomAdvocate@lemmy.net.au
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              You set it up in the wrong way if you want to stream locally on your network.

              It’s ok to admit that you made a mistake and it’s not plex’s fault. Just take some responsibility for your actions.

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    Are you saying that you’re on your home network with your Plex server and it won’t let you play your media without paying? That’s not true if so. You must be outside the network.

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      My guess is they have VLANs and they didn’t set up the server to treat them as local traffic.

    • Nibodhika@lemmy.world
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      10 hours ago

      I’ve had that happen to me with plex, it was probably 100% my fault because I specifically changed things during the setup of the docker file, but apparently Plex can’t figure out that is local if it’s running inside docker with non-host network, it probably only accepts local connections from the docker network, and I was never able to make it treat my actual home network as local.

      • Zanathos@lemmy.world
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        Under Settings > Network there is a configuration item exactly for this. I’m running host network, but you can add the docker networks here as well.

          • Zanathos@lemmy.world
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            4 hours ago

            It all starts to make sense then. I need to set Jellyfin up soon. It’s only a matter of time before they come after the “Lifetime” purchasers like myself. I bought it over a decade ago at this point.

            • Fribbtastic@lemmy.world
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              3 hours ago

              the actual problem here is that OPs network is not configured correctly and that Plex detects that the physical local client is actually accessing the server from a totally other network.

              Fairly common when you use docker to run Plex and have the container run in bridge mode. This will put the container in the docker network that will then be different to your local network.

              Plex determines if a stream is local or remote based on the network so when your container is in bridge mode, the physical local client will be a remote connection because of the different networks.

              And since remote streaming requires Plex pass since end of April, you will see this.

              • Nibodhika@lemmy.world
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                3 hours ago

                Yup, that’s exactly the problem I have, it’s ridiculous that it doesn’t let me stream from a local network just because it thinks that it’s local network is only the docker one, it should be fairly simple for Plex to figure out it’s accessible via a direct connection and it doesn’t need to route through the Plex servers for this. But it won’t get fixed because it pushes people to pay, hell from what people are saying here the config to fix this is paywalled so they create a problem for which they sell you the solutions.

          • Zanathos@lemmy.world
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            4 hours ago

            As someone else mentioned, this is only available to PlexPass users. Sorry for the confusion! I bought my lifetime sub over a decade ago at this point and forget about these inconsistencies that used to just be part of the product.

              • Zanathos@lemmy.world
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                1 hour ago

                Are you running in docker? Change from bridged mode to host mode on your container which should resolve this.

    • haui@lemmy.giftedmc.comOP
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      8 hours ago

      That is exactly the case. It is absolutely true and accusing me of lying is not okay.

      • FreedomAdvocate@lemmy.net.au
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        6 hours ago

        You’re not lying, you’re just not good at networking and/or setting up Plex.

        Plex does NOT charge for streaming on your own network. If it is saying that you need to pay it’s because you’ve set your network(s) or Plex up wrong.

        • haui@lemmy.giftedmc.comOP
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          6 hours ago

          And the next wrong assumption. It’s beginning to get really tiring. Maybe try to stop individualizing systemic problems. I know it is counter to our society but it is the only healthy way.

          I’m building networks for a living. The situation I’m in has zero to do with my skills and assuming so is highly disrespectful.

          But yes, as others have pointed out, it is likely that a configuration back when setting the service up years ago led to it using an outside connection which has only now become an issue because of plex’s switch to blocking remote streaming.

          No matter because plex works just as well.

    • haui@lemmy.giftedmc.comOP
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      8 hours ago

      Well, i didnt. Its a legacy install and i had jellyfin already running parallel because of the remote streaming paywall they introduced.

    • CrazyLikeGollum@lemmy.world
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      15 hours ago

      pretty much the only reason I still use Plex is because I like to be able to watch stuff during downtime at work and plex.tv isn’t blocked on the work network while my private domain is.

      And no, using a hotspot off my phone on a personal computer isn’t an option, both because the security requirements of my job site prevent us from using personal devices in the main area where I work and because the building itself is a massive concrete structure that blocks most cell signals.

      • Zanathos@lemmy.world
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        5 hours ago

        Strange that plex.tv isn’t blocked while a “personal” categorized website is. Have you looked to see what category your domain is shuffled under? You could try submitting a recategorization request to Cisco Umbrella or Fortinet databases. Requests for recategorization are free to do.

  • psychadlligoat@piefed.social
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    Someone else already said it and you’ve already swapped but I’ll say it in detail:

    when setting the server connection up you selected “ServerName (long string of numbers)” and not “ServerName (your IP - SECURE)”

    this routes your connection through the Plex servers and makes it not a local connection anymore. this is extremely easy to do and forget you’ve done because it barely impacts performance

    • grue@lemmy.world
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      16 hours ago

      In other words, it’s a dark pattern that tricks users into letting Plex MITM their connection.

      • psychadlligoat@piefed.social
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        2 hours ago

        dark pattern

        Nope, not at all. Its extremely forward, your local IP is listed first every time IME, and your lower-down comment has it backwards as it’s your local IP that had “secure” written on it

        it’s not a dark pattern at all, people are just stupid and don’t read (including me, I fucked this up too at first)

      • Kogasa@programming.dev
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        16 hours ago

        It gets around port forwarding/firewall issues that most people don’t know how to deal with. But putting it behind a paywall kinda kills any chance of it being a benevolent feature.

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          15 hours ago

          Labeling it as “SECURE” (implying the other option is insecure) is enough to make it seem underhanded to me.

        • zurohki@aussie.zone
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          15 hours ago

          port forwarding/firewall issues that most people don’t know how to deal with

          This sort of thing makes me want to tear my hair out when I hear “Why bother rolling out IPv6 when IPv4 just WORKS!?”

          NAT, port forwarding and the problems they cause are seen as expected, just the way the internet works instead of the dirty hacks they actually are. Most people aren’t old enough to remember the time when everything connected to the internet had a routable IPv4 address.

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    20 hours ago

    Remote, yes, they announced you need Plex pass one side or the other for it to work.

    Local, no, that shouldn’t happen. Your device isn’t reaching your Plex server locally.

    To work around the remote issue, you can VPN to your local network.

    But you’re better off in the long haul with Jellyfin as you’re doing now.

      • curbstickle@lemmy.dbzer0.com
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        19 hours ago

        It isn’t hitting it locally is the issue. Not an uncommon problem with plex unfortunately, its going out to come back in, so the server and client see it as remote.

        Without playback you wouldn’t even be able to see that in the dashboard, which just makes the direction Plex is going so much more problematic.

        Like I said, better off using JF.

        • haui@lemmy.giftedmc.comOP
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          8 hours ago

          Yeah, i assume it isnt. It got pointed out a couple times that it is a plex configuration problem which plex doesnt point out either btw.

          In any case, thanks for helping and participating. Have a good one. :)

      • MangoPenguin@piefed.social
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        17 hours ago

        Its not a local connection if you’re getting this message. You might be in the same network, but for some reason it’s not connecting directly.

        • haui@lemmy.giftedmc.comOP
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          You’re assuming something that you just cant. I run this network alongside 5 others, some of them professional, for years. My configuration is standard and i’m using the software the same way i did for years.

          If plex redirects my call to their server, that is their problem, not mine. I dont care what their inner workings are. I use a local address and this has happened for the first time.

          Is it possible that it is an honest mistake on the side of plex? Yes.

          That does not absolve them from the end result.

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    I’ve never been a Plex user. Always been with Jellyfin. I’ve heard that plexamp is a killer app but finamp has always been sufficient for my pretty basic needs. But I have a question for you (meant in good faith). You say,

    I do get the point that making software should be able to sustain people but I dont see the move of plex as a fair thing to do. Yes, they have made great software but taking your home server hostage feels like the wrong move.

    If Plex needs a sustainable business model, asking for donations isn’t enough. So what is the move for them? What do they do to both fulfill their need for a sustainable business and also not upset their userbase? (I’m not defending Plex or this move of taking your server hostage, in any way.)

    I’m genuinely curious how, with the benefit of 20/20 hindsight, they should have played this or at a minimum, made better moves than they did.

    Very glad you’re with jellyfin btw. You can check out some cool plugins at awesome-jellyfin.

    • ragebutt@lemmy.dbzer0.com
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      20 hours ago

      Donations isn’t going to cover the hunger of a 40 million dollar VC round. Those investors want more than a return, they want plex profitable ASAP

      • IninewCrow@lemmy.ca
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        Investors are like parasitic leeches to any business model. As soon as you add them, the business has to grow in order to satisfy the leeches who provide no benefit to the model other than to be attached to it. If you ignore the leech, they’ll drain all your lifeforce, so your only option is to satisfy them and feed them. Unfortunately, they are also ravenous creatures who are never satisfied. If you feed them a little, they’ll want more next time in an endless cycle.

        Once you are infected by investors … eventually they will destroy whatever you created.

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          19 hours ago

          You have this semi-backwards. The VC isn’t really a leech because Plex pitches the venture fund with a well developed enshittification plan already in place. Assuming everyone is acting in good faith (i.e. the VC doesn’t just want to just shut it down and sell Plex for parts), Plex’s (enshittification) plan is the reason it makes sense for the venture fund to invest in the first place. Plex promises their plan is why the VC will make an outsized return on their investment and it is what the VC validates as part of their pre-investment due diligence. But that plan is created (and sometimes even put into operation) before any VC investment occurs.

            • FreedomAdvocate@lemmy.net.au
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              14 hours ago

              And they likely made it because without VC funding they would have gone under, because people that use services like Plex tend to not want to pay to use said services.

      • Jason2357@lemmy.ca
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        14 hours ago

        Exactly. Plex could have been “profitable” in the sense that revenue covered infrastructure and paid a handful of full time employees, but that’s not what VC money needs.

    • oxjox@lemmy.ml
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      20 hours ago

      So what is the move for them?

      Plex has a two-pronged VOD service. They have ad-supported “live television” and they have content to rent.

      I don’t know if that’s enough to sustain them but I don’t really care. I’ve been a PlexPass owner for over ten years. I have only asked that they resolve bugs and made requests for things like proper organization of classical music (which they’ve explicitly stated they will not consider).

      You do bring to light something I hadn’t considered; that they see Plex as a business model. From my perspective, I want to buy a fully developed product with the expectation of bug fixes and security patches etc over time. I genuinely can not think of a single thing the developers have added to the service that I’ve used in the past ten years.

      So, what kind of business model charges money to do things that don’t have an apparent impact on the user experience?

      Plex has been one of my most used applications in the past decade. However, it has its limitations and they are actively imposing more limitations on the experience in favor of “a sustainable business model”.

      The issue is that their sustainable business model is interrupting the users’ sustained use of a platform they’ve already paid for. I’ve had to go through all of my devices and disable all auto-updates to ensure I do not get the “New Plex Experience”.

      What we should be asking is why “selling a product” is no longer a business model.

      • tkw8@lemm.ee
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        20 hours ago

        What we should be asking is why “selling a product” is no longer a business model.

        Such a good question. Off the top of my head, I can think of two reasons: one cynical, one a little more practical.

        Cynical first lol: Maxmize profits. Why charge once when you can charge monthly. I’ll move off this bc it’s a topic that’s been beaten to death, esp. here on Lemmy.

        The more practical reason is probably because most software interacts pretty directly with the internet in some way. When we were just installing MSOffice98 with clippy, software didn’t need constant security updates, patches, etc. Remember when there was an update for MSOffice and you’d install Service Pack 1? That was one of the first patches I downloaded from the internet and it was a big deal back then. Now updates come out at least monthly, many times more often than that. I guess that means that you have multple product cycles occuring concurrently, which creates a financial model with a lot more unknowns… which in turn makes it harder to forecast what a product should cost, considering it would be the only revenue generated, per license for the life of the product.

        I think selling a product is still a very viable business model, but you have to be a lot more accurate about revenue forcasting and product pricing. I guess it means you have a lot less room for error (from a business perspective).

        • oxjox@lemmy.ml
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          16 hours ago

          This is not Microsoft. I haven’t updated my plex software in over six months and it runs fine. Still, yes, I would expect updates to any software I purchase as new patches are needed for OS updates, etc. That shouldn’t be more than two updates a year for a given OS - if at all.

          Selling a product, generating revenue, using revenue to improve products or create new products is how we used to run businesses.

          If they’re unable to maintain software updates with the revenue they get, then they should discontinue support of less popular products.

          As I’ve stated on the plex forum, plex is no longer a media management and consumption platform. It’s a video on demand service. That’s their prerogative and that’s fine. The issue is that they’re discontinuing a product that people have purchased and use on a regular basis. I paid money for a product and that product can no longer be used if I change the device I use that product on. They should have left the existing product alone and released something wholly new.

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        18 hours ago

        What we should be asking is why “selling a product” is no longer a business model.

        Because they’re not selling a product, they’re selling an ongoing service. They run the relay servers, and those cost money every month.

        • oxjox@lemmy.ml
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          16 hours ago

          I bought a media management and consumption platform running on my own server using my own clients. For what reason do I need a relay service to watch content in my house on my server?

    • non_burglar@lemmy.world
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      18 hours ago

      There are a few ways Plex could have played this:

      1. By attrition. Stop the sale of plex pass, but leave those users and their access alone. New sign-ups get new rules about features/$.
      2. By using some of their revenue to paywall Premium features, keep a cut-down but functional version for non-paying plebs. It doesn’t have to be all-or-nothing, even for streaming outside your network (which you could cap at X number of hours per month)
      3. Start making Plex features a-la-carte, meaning, $2/mth for HDR, 4$ for streaming, etc. Or bundles.

      The point is there are lots of companies who do this right and don’t have such a blatant disregard for the user. In the long run, this will not help Plex, it will help other streaming service helpers who are actually willing to respect users.

      I know you’re not defending Plex and I acknowledge that. However, I see a lot of “How are they supposed to make their money?” arguments here, hence my description above of just a few models Plex could have chosen instead of f**king the customer.

      • tkw8@lemm.ee
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        18 hours ago

        Yeah. “How are they supposed to make their money” is a question that I’m grappling with right now. OSS is hard enough with a straightforward MIT license but figuring out how to monetize in the OSS space (that doesn’t always reward nuance), adds a lot of complexity. I’m starting fresh, so I’m not changing anything on anyone… but getting a monetization strategy that is 100% perfect out of the gate is not likely so seeing this vs. a response like Pangolin’s is helpful.

        • non_burglar@lemmy.world
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          16 hours ago

          That’s a good point, and it’s one that isn’t solved yet in the foss space.

          There are some success stories like Blender, and other projects like Thunderbird and KDE who have recently made their model work through voluntary donations, albeit by hiring competent management of such donations. And there are lots and lots of projects somewhere in between.

          The interesting questions to me aren’t so much about Plex, but the infrastructure behind all the tools we use: NTP on Linux, build tools, ffmpeg libraries, etc. Lots of other companies make products that make money, yet kick back nothing to these.

          Would a royalty system work? I dont know.

    • haui@lemmy.giftedmc.comOP
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      19 hours ago

      From my view, a sustainable business model is very different from the way things are done lately. I built and managed multiple successful businesses and making them sustainable is doable without fucking over your customers.

      They could absolutely have done a lot better things to gain more income. The important base question here is “how much do they need?” Because software does not have huge ongoing costs but massive initial costs and lower sustaining costs. Of course, large changes or complete makeorvers will be intense but they are not needed in every company.

      Once that is clear, they could have started with better public relations, engaging people about the need for a specific sum or recurring revenue. They could have gamified it by selling badges, additional functions, tiers, restrictions on new installations, etc. But they didnt. They chose to paywall existing functions. one. After. The. Other.

      Dick move.

      So yeah, building a business is no joke but thats not for me.

      • FreedomAdvocate@lemmy.net.au
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        14 hours ago

        Saying software does not have huge ongoing costs shows you’ve never worked on any huge software system. My works ongoing costs for hosting/scaling/storing data are millions of dollars a year.

        • haui@lemmy.giftedmc.comOP
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          8 hours ago

          You’re both right and wrong.

          Its like saying “saying a company is easy to run shows you have never run an huge company.”

          Both are false dychotomies. The amount of hosting costs, manpower, etc does not come from the project but how it is set up.

          If you have to run servers for a software at all determines the cost for hosting for example. Same for every other aspect.

          Linux is a huge software project I’m working on. Yet the cost of it is a joke compared to its size. It has way more users than plex.

          • FreedomAdvocate@lemmy.net.au
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            6 hours ago

            You were the one that made the claim that “software doesn’t have huge ongoing costs”, which is what I said is wrong. Lots of software does, as you now agree.

      • tkw8@lemm.ee
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        19 hours ago

        Really glad you replied. Thank you. Your points are really good ones. I want to build something (software) for myself and the community but also struggle with where to draw the line when it comes to making my product generate revenue too. It’s a thing we don’t really talk about when it comes to OSS. Maybe we should create a new category called SOSS, (sustainable oss) lol.

        • wetbeardhairs@lemmy.dbzer0.com
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          18 hours ago

          Some FOSS projects are supported by having a for-profit company offer turnkey packaging and support for those projects. Look at TrueNAS. They sell nice NAS hardware preconfigured with their software and the profits support the development.

          • haui@lemmy.giftedmc.comOP
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            7 hours ago

            Good point. I wanna point out that plex is not foss. Its closed source software which makes those moves even more idiotic because they could have paywalled new servers and accounts instead or weaned people off from their servers if they use local only, etc.

            But yes, one only needs to look at foss projects like lemmy, pixelfed, kde, gnome to see how it is done. This absolutely means you have to have more people than just yourself or you will definitely burn out.

            Tldr: some use gov funding, kickstarter, additional features, turnkey hosting, explain and ask for donations, etc.

  • fuckwit_mcbumcrumble@lemmy.dbzer0.com
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    20 hours ago

    Plex really needs to do a Tailscale style connection to your server. But instead they chose to keep their outdated method of funneling all of their traffic through their servers, and need to charge lots of money in order to pay for it.

    • rezz@lemmy.world
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      19 hours ago

      Considering both Plex and Tailscale are going toward VC exits, Headscale and Jellyfin is the only FOSS way atm.

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        16 hours ago

        I just use nginx on a tiny Hetzner vps acting as a reverse proxy for my home server. I dunno what the point of Tailscale is here, maybe better latency and fewer network hops in some cases if a p2p connection is possible? But I’ve never had any bandwidth or latency issues doing this

        • Jason2357@lemmy.ca
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          14 hours ago

          If you are using wireguard from the VPS to your home server, it buys you nothing more. If you have mobile devices connecting directly to the home server, Tailscale will let them connect directly in most cases, which is nice.

          • Kogasa@programming.dev
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            13 hours ago

            The direct connection is cool, I just wonder if a P2P connection is actually any better than going through a data center. There’s gonna be intermediate servers right?

            Do you need to have Tailscale set up on any network you want to use this on? Because I’m a fan of being able to just throw my domain or IP into any TV and log in

            • Jason2357@lemmy.ca
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              21 minutes ago

              I have Tailscale (actually headscale) set up on all my devices and the performance is good enough I don’t turn it off when I’m home and on the same lan as my server. The connection is p2p so it’s just a little encryption overhead. When I travel to other networks like my mobile network, or various corp wifi networks, it continues to try to get a p2p connection. Only sometimes corporate wifi networks block p2p and the traffic round trips through my VPS. It does take a lot of load off the VPS compared to the old way with openVPN. It also continues to work “for a while” if the VPS is down.

  • oakey66@lemmy.world
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    19 hours ago

    I had a plex pass and was still having tons of issues streaming to other devices such as Apple TV. So I switched everything over to jellyfin with news server and have everything scheduled through radarr and sonarr. Never going back.

    • FreedomAdvocate@lemmy.net.au
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      14 hours ago

      If you were having troubles it’s because you did something wrong, though I don’t know how. Plex is literally the easiest and most straightforward media server to set up and get working out of all of them.

    • haui@lemmy.giftedmc.comOP
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      19 hours ago

      Damn. Thats a brutal report. Thanks for sharing. I was considering buying a plex pass due to the mobile apps fiasco, then came the remote thing and I thought nah. Now I’m happy i didnt